Reference

How socalraffle Handles Your Personal Information

This privacy policy covers every piece of information you share with us — from your account registration details to the payment methods you connect, including PayPal, Venmo, and Play+.

Account data explainedPayPal, Venmo, Play+ contextYour rights, clearly statedContact path included

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Data We Collect and Why We Use It

socalraffle Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect the information needed to verify your identity and process transactions — your name, email address, date of birth, and state of residence. Payment details tied to PayPal, Venmo, or your Play+ prepaid card are handled through those platforms' own

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secure flows; we store only a tokenized reference, not your full wallet credentials. We also collect device and session data — browser type, IP address, and session timestamps — to detect unauthorized access and keep your account secure. If you contact support via live chat or
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email, those conversations are logged and retained for a defined period to resolve disputes. We do not sell your personal data to third parties for advertising. Access to our platform depends on state law and is available only where local law permits, so state-of-residence data is
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also used to confirm eligibility. You can request a full copy of the data we hold about you at any time by contacting our support team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT IT

Data Handling, Security, and Your Account Controls

We apply encryption across every account interaction — from the moment you log in to the point a PayPal or Venmo withdrawal is confirmed. Account access is protected by a one-time passcode step on new devices, which limits exposure if your credentials are ever compromised elsewhere. Data we hold is kept only as long as it is needed for legal, regulatory, or dispute-resolution purposes; after that retention window closes, we delete or anonymize it. Players in New York and other eligible states are subject to the same retention and deletion schedule.

Encrypted Connections

Every session uses SSL encryption. Payment references for PayPal, Venmo, and Play+ pass through tokenized channels so raw account numbers are never stored on our side.

Cookie Controls

We use functional and analytics cookies. You can manage your cookie preferences through the consent banner or inside your browser settings at any time.

Data Retention Window

Personal data is retained for the period required by applicable state law and then deleted or anonymized. You can ask for your retention window details via support.

Account Security Layer

New-device logins trigger a one-time passcode to your registered email. If you didn't initiate a login, contact us immediately so we can lock the session.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard to ask about your data, request a copy, or flag a concern. Our team can pull your record in real time.

Email Support Send your data request or deletion inquiry to our support email. Include the email address tied to your account so we can locate your record quickly.

Account Settings Some data preferences — like marketing communications and cookie choices — can be updated directly inside your account settings without contacting support at all.

Questions About Your Data and Privacy Rights

Below are the questions we hear most often about how your personal information is used, stored, and protected. If you don't see your question here, live chat is the quickest way to get a direct answer.

We collect your name, email, date of birth, and state of residence. Payment method tokens for PayPal, Venmo, or Play+ are also stored, but never your full wallet credentials.

We do not sell your data for advertising. We share it only with payment processors like PayPal and Venmo, identity verification services, and regulators where state law requires it.

Start a live chat or send a support email from the address tied to your account. We'll compile your data record and respond within the timeframe required by applicable state law.

Yes. Submit a deletion request through live chat or email. Some data may be retained for the legally required period to resolve disputes or meet regulatory obligations before it is deleted.

Those payment flows happen inside each platform's own secure environment. We store only a tokenized reference — no raw account numbers, routing details, or wallet passwords are held on our servers.

This policy applies to all accounts created where access is permitted under local law. Platform availability depends on your state's rules, and your data rights may vary by state.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Appsocalraffle App Infosocalraffle Banking Guide

How socalraffle Handles Your Personal Information

Data Handling, Security, and Your Account Controls

Encrypted Connections

Cookie Controls

Data Retention Window

Account Security Layer

How to Reach Us About Your Data

Questions About Your Data and Privacy Rights

01 What personal data does socalraffle collect when I register?

02 Does socalraffle share my data with third parties?

03 How do I request a copy of the data you hold about me?

04 Can I ask you to delete my account data?

05 How are my PayPal, Venmo, and Play+ payment details protected?

06 Does this privacy policy apply in my state?

Privacy Policy

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